POLICIES

Privacy Policy

How ProjectPal collects, uses, protects, and manages information.

Terms of services

These Terms of Service (“Terms”) govern your access to and use of ProjectPal’s website, applications, software, and related services (“Services”). By accessing or using ProjectPal, you agree to these Terms. If you are using ProjectPal on behalf of an organization, you confirm that you have the authority to accept these Terms on its behalf.

1. About ProjectPal

ProjectPal is a business software platform designed to help organizations manage construction and field operations. The Services may include project management, field reports, timesheets, expenses, crew management, documents, dashboards, reporting, and other operational workflows.

ProjectPal is currently provided free of charge to individuals and organizations.

2. Accounts

You may need to create an account to use certain features. You are responsible for providing accurate information and keeping your account credentials secure.

If you create an account on behalf of an organization, you represent that you have permission to do so. Organization administrators may manage users, roles, permissions, projects, and access to information within their workspace.

3. Acceptable Use

You agree to use ProjectPal only for lawful and authorized purposes. You may not attempt to gain unauthorized access to the Services, interfere with the operation or security of the platform, introduce malicious code, misuse another person's account, copy or resell the Services, or use ProjectPal in a way that violates applicable law or the rights of another person.

ProjectPal may restrict or suspend access when reasonably necessary to protect the Services, customers, or other users.

4. Customer Content

You retain ownership of the information, documents, reports, files, and other content that you submit to ProjectPal (“Customer Content”).

You grant ProjectPal the limited rights necessary to store, process, transmit, display, and otherwise handle Customer Content for the purpose of providing and maintaining the Services.

You are responsible for ensuring that you have the necessary rights and permissions to submit Customer Content.

5. Free Service

ProjectPal is currently free to use. Creating an account or organization workspace does not start a trial, subscription, or payment obligation.

ProjectPal does not offer paid plans, billing, or in-app purchases at this time.

6. Account Closure and Termination

You may request closure of your account at any time through ProjectPal support or the account-deletion process.

ProjectPal may suspend or terminate access if you materially violate these Terms, engage in unlawful activity, or create a security or operational risk.

Following termination, access to your account and Customer Content may be restricted or removed in accordance with the applicable agreement and our data-retention practices.

7. Intellectual Property

ProjectPal and its licensors retain all rights, title, and interest in the Services, including the software, website, interface, designs, branding, logos, documentation, technology, and other proprietary materials.

These Terms do not transfer ownership of ProjectPal intellectual property to you.

8. Service Availability

We work to keep ProjectPal reliable and available, but we do not guarantee uninterrupted or error-free access.

The Services may occasionally be unavailable because of maintenance, updates, technical issues, security incidents, third-party services, network failures, or circumstances outside our reasonable control.

Separate availability or service-level commitments may apply to certain enterprise customers.

9. Third-Party Services

ProjectPal may integrate with third-party applications, APIs, payment providers, and other services.

Your use of third-party services may be subject to their own terms and privacy policies. ProjectPal is not responsible for services that it does not own or control.

10. Disclaimers

ProjectPal provides software tools for managing business and field operations. The Services do not provide legal, financial, accounting, engineering, construction, safety, or other professional advice.

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

11. Limitation of Liability

To the maximum extent permitted by applicable law, ProjectPal will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of the Services.

Where permitted by law, ProjectPal's total liability relating to the Services will be limited to the fees paid by you for the Services during the twelve months preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited.

12. Privacy

Your use of ProjectPal is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or applicable laws.

When material changes are made, we may provide reasonable notice. The updated Terms will become effective on the date stated at the beginning of the revised Terms.

14. Governing Law

These Terms are governed by the laws of India, unless a separate written agreement provides otherwise.

Any specific jurisdiction should be confirmed based on ProjectPal's actual registered business location and applicable customer agreements.

15. Contact Us

If you have questions about these Terms, please contact us at support@procedurepal.com.

Questions about privacy?

Contact our privacy compliance team for formal agreements or further data processing requests.

Contact Privacy Team
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